Frequently Asked Questions (FAQs)

What is an APRN or PMHNP and can they prescribe medications including control substance

An Advanced Practice Registered Nurse (APRN),A PMHNP is a Psychiatric Mental Health Nurse Practitioner who is an Advanced Practice Registered Nurse (APRN) or Nurse Practitioner (NP) with specialty training and board certification in Psychiatry & Mental Health. PMHNP assesses, diagnoses, and treats patients with psychiatric disorders including the prescription of medications and administration of psychotherapy. PMHNP’s possess a master’s or doctoral education with a specialization in Psychiatry & Mental Health. PMHNP provide a full range of psychiatric and mental health services including:

1) Diagnosing and treating psychiatric/mental health conditions

2) Prescribing medications, including control substance (C2 or C4)

3) Ordering, performing and interpreting diagnostic tests

4) Developing and managing individualized treatment plans for patients

5) Psychotherapy

6) Patient education.

What is my patient responsibility for my office visit?

Prior to your initial appointment, our staff will confirm your insurance benefits with your individual insurance plan, and alert you to your patient responsible portion (i.e. co-pay, deductible, or coinsurance) of your visit. 

Why is my payment required prior to my appointment?

To avoid issues on collecting fees after services, which has become an issue, our office policy is to collect all payments prior to the visit, once a patient makes payment the link will be sent out via text or email. All invoices are sent to patients 1-2 days prior to the visit on Friday if appointments are on Monday. 

What is the cancellation and No-show policy?

All patients must call to cancel or reschedule appointments the day before to avoid a $45 fee, NO show fees are $100  and must be paid prior to their next visit. 

Why do my consent forms need to be signed?

Our clinicians by law are not able to see a patient without consent nor prescribe medications.

Is it legal to request a drug screen?

If a provider is requesting control substances, by law they can request a drug screen to make sure patients are taking medication as prescribed, or to confirm other substances are not mixed for the safety of the patient.